Terms & Conditions

1. Acceptance, User Eligibility & Acceptable Use

The Platform may only be used by individuals who are legally competent to enter into binding contracts under applicable laws, including the laws of India. If you are under the age of 18 years, you may use the Platform only under the supervision and consent of your parent or legal guardian.

You agree to use the Platform, products, and services solely for lawful, authorized, and legitimate purposes. Any illegal, fraudulent, abusive, or harmful activity-including introducing malware, spam, web crawlers, or attempting unauthorized access-is strictly prohibited.

2. Product Information, Pricing & Availability

The Company reserves the right to modify, update, discontinue, or remove any product, feature, pricing, or availability displayed on the Platform at any time without prior notice. Prices are displayed in Indian Rupees (INR) and may include applicable taxes like GST.

While we strive for accuracy, we do not warrant that all descriptions, pricing, or content are free from typographical or technical errors. Product images are for illustrative purposes only, and actual products may vary.

3. Orders, Verification & Payments

All orders are subject to acceptance and verification by the Company. We reserve the right to reject or cancel any order due to pricing errors, technical issues, payment failures, or suspected fraud. Payments must be made securely through approved payment service providers.

4. Delivery, Returns & Warranty

Delivery timelines are estimates provided via third-party logistics partners. Risk of loss transfers to the customer upon successful delivery. Selected products may carry a Limited Warranty covering manufacturing defects, subject to proper product registration and evaluation by the Company. Return, replacement, and refund requests are governed by our official return policies.

5. B2B Registration & Commercial Confidentiality

Business-to-Business (B2B) accounts are subject to verification and approval. All wholesale pricing, trade margins, discounts, and commercial strategies provided to B2B partners are strictly confidential and proprietary. Unauthorized disclosure or misuse of confidential pricing information will result in immediate account termination and potential legal action.

6. Intellectual Property Rights

All content on the Platform-including trademarks, logos, product images, graphics, text, software, and layouts-is the exclusive property of ZINICXA PRIVATE LIMITED or its licensors and is protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, or commercially exploited without prior written consent.

7. Disclaimer of Warranties & Limitation of Liability

The Platform, products, and services are provided on an "As Is" and "As Available" basis. To the maximum extent permitted by law, ZINICXA PRIVATE LIMITED shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use the Platform or products.

8. Third-Party Links

The Platform may contain links to third-party websites for user convenience. We do not endorse and are not responsible for the content, privacy policies, or practices of any third-party websites.

9. Termination

The Company reserves the right to suspend, restrict, or terminate any user or B2B partner's access to the Platform without prior notice if they violate these Terms or engage in unlawful activities.

10. Amendments & Governing Law

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon publication. These Terms shall be governed by the laws of India, with exclusive jurisdiction in the competent courts of [City Name], India.